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Important Provider Updates

7/3/2025:   CMS Awards Cotiviti New RAC Contracts for Regions 3, 4, and 5
On April 28, 2025, the Centers for Medicare & Medicaid Services (CMS) awarded Cotiviti GOV Services, LLC the Recovery Audit Contractor (RAC) contracts for Regions 3, 4, and 5.

As part of this transition, the current Region 4 RAC portal will remain accessible through August 31, 2025, to support ongoing activities.

We are pleased to announce the launch of a new centralized RAC website and provider portal to support the newly awarded contracts. You can access the updated site at www.cotiviti.com/rac.

Beginning with Additional Documentation Requests (ADRs) dated 2025 or later, all related documentation and communications will be managed through this new portal.

We encourage all providers to visit the new site to explore the updated features and register for access to ensure a smooth transition.

4/2/2025:   Important Portal Update
Active auditing has ended for the Region 4 contract and as of 4/10, the Provider Portal will be READ ONLY. Providers may continue to view claim information and download/view letters, but upload and contact change functionality will not be available. To update your contact information, please contact our Provider Relations team. Part A Providers 877-350-7992, Part B Providers 877-350-7993 or email: rac4info@cotiviti.com

CMS recent updates on the RAC Program may be found at: CMS recent updates on the RAC Program may be found at: https://www.cms.gov/Statistics-Data-and-Systems/Monitoring-Programs/Medicare-FFS-Compliance-Programs/Recovery-Audit-Program/Recent_Updates.html Selecting this link will open a new window.

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